Stella Bookings
Stella now offers a free, compliant booking platform integrated with your Stella Profile. Your Stella profile isn’t just a directory listing anymore—it can replace your website and booking platform, saving you time, money, and hassle.
Create Your Account
You'll automatically get access to your booking platform.
Set Your Availability
Set your opening hours and sync any external calendars.
Share Your Link
You can add your booking link to your website and socials, it's free.
Build Your Reputation
All bookings help you rank higher on Stella Directory.
Create Your Account
You'll automatically get access to your booking platform.
Set Your Availability
Set your opening hours and sync any external calendars.
Share Your Link
You can add your booking link to your website and socials, it's free.
Build Your Reputation
All bookings help you rank higher on Stella Directory.
Free to Use
Stella's Booking Platform is free to use - only pay when you accept a booking from a first-time client that finds you through Stella Directory.
No Subscription Fees
No ongoing subscription fees. Use the booking platform as part of your Stella profile.
No Transaction Fees
Keep your earnings—we don’t charge transaction fees. Excludes fees from 3rd party payment providers.
No Booking Fees
Your existing clients can book through your channels, e.g. socials, website, repeats at no cost.
Low Cost Leads
Pay only for confirmed new client bookings generated through Stella’s Directory.
FAQs - General Questions
What is Stella’s Booking Platform?
Stella’s Booking Platform is an integrated, compliant tool that allows clients to book appointments directly through your Stella profile. It’s designed to simplify scheduling and enhance your visibility to potential clients.
Who can use the booking platform?
Any practitioner with a Stella profile can use the booking platform, whether you’re new to Stella or an existing user.
What types of appointments can I manage with Stella?
You can manage all cosmetic and aesthetic consultations, including in-clinic and virtual appointments (video consultations coming soon).
Do I need to pay for the booking platform?
The platform is free to set up and use. A $30 fee applies only for confirmed bookings made through Stella Directory.
FAQs - Setup
How do I set up the booking platform?
Log in to your Stella profile, navigate to the “Booking” tab, and follow the prompts to enable the booking feature. You can sync an existing calendar or use Stella’s built-in system.
Can I sync my existing calendar?
Yes, Stella’s platform supports integration with popular calendar systems like Google Calendar and Outlook to prevent double bookings.
Can I customise my availability?
Yes, you can set specific working hours, block off unavailable times, and adjust appointment lengths directly within the booking settings.
Do I need a separate website to use the booking platform?
No, your Stella profile serves as your digital presence, combining a directory listing and booking tool in one place.
FAQs - Client Booking
How do clients book an appointment with me?
Clients can book appointments directly through your Stella profile by selecting an available time slot and confirming their booking.
Can clients book appointments outside of my listed availability?
No, clients can only book appointments during the times you’ve marked as available on the platform.
Can clients cancel or reschedule bookings?
Yes, clients can cancel or reschedule appointments directly through their confirmation link or by contacting you.
FAQs - Client Booking
Fees and Costs
The $30 fee applies only when a booking is confirmed through the Stella Directory. If you use our Booking Platform on your website, socials, or for repeat clients, there is no cost. There are also no additional subscription or setup costs.
Do I have to pay the $30 fee for bookings made outside Stella Directory?
No, the fee applies only to bookings made directly through the Stella Directory.
FAQs - Platform Features
Does the platform send appointment reminders?
Yes, automated appointment reminders are sent to clients via email or SMS, helping reduce no-shows.
Can I require deposits for bookings?
Not yet, but booking deposits are a feature we’re introducing soon to help minimize no-shows.
What happens if a client doesn’t show up?
You can mark the appointment as a no-show in the system, and future updates will include options for no-show policies like deposits.
FAQs - Compliance and Security
Is the booking platform compliant with industry regulations?
Yes, Stella’s platform is fully compliant with industry and privacy regulations, ensuring your client data is secure.
How is client information protected?
Client data is encrypted and stored securely in compliance with Australian privacy laws. Stella does not share or sell client information.
What if I encounter issues setting up my booking platform?
- Our support team is available to help. You can contact us through the Stella website or email info@seestella.com.au.
FAQs - Support
What if I encounter issues setting up my booking platform?
- Our support team is available to help. You can contact us through the Stella website or email info@seestella.com.au.
Can I deactivate the booking platform if I no longer want to use it?
Yes, you can disable the booking feature at any time through your Stella profile settings.
How do I get feedback on my profile and bookings?
Stella provides insights into your bookings and profile performance, including visibility metrics and client reviews.
